Information for Volunteers 2026

Majors Creek Festival offers a range of volunteer roles, and most vollies will complete two four-hour shifts. Below is a brief outline of the main tasks involved by role. Please consider your skills, experience and suitability when selecting your preferences.

Although very occasionally we’re unable to give someone their preferred role or shift times, the earlier your application the better your chances. We always do our best to accommodate your needs, and will check in with you about any variations.

JOB DESCRIPTIONS

Festival Shop (Friday 6th November through to Sunday 8th November)

  • Provide festival information to patrons, volunteers and performers
  • Sell festival and performers’ merchandise
  • Sell raffle tickets – in Festival office and/or roving on site
  • May involve set-up and pack-down of the merchandise, tables, decorations, etc.

Ticketing (Wednesday 4th November through to Sunday 8th November)

  • Sell tickets and process e-tickets
  • Assist with ticket pricing enquiries
  • Issue wristbands to all festival attendees
  • Give parking and camping directions to attendees
  • Assist in checking compliance with entry conditions
  • Welcome and assist performers, volunteers and VIP guests.

Gate Team (Wednesday 4th November through to Sunday 8th November)

  • Staff the festival entry points and control vehicle and pedestrian traffic
  • Check for valid wristbands
  • Give parking and camping directions
  • Ensure the ‘no pets’ rule is observed
  • Provide festival information
  • Assist in implementing the festival’s alcohol and glass-free policy.

Set-up and pack-down festival team (Pre Festival from Monday 2nd November until Festival, Post Festival from Sunday evening 9th November until Friday 14th November)

Please note: Some heavy lifting and other physical tasks involved. 

  • Construction and deconstruction of stages and venues
  • Set parking and traffic barriers
  • Put up signage
  • Set up festival lounges, chairs & tables and pack up at festival end
  • Assist the decoration team.

MC/Stage management team (Friday 6th November through to Sunday 8th November)

Please note: Some experience in this area is required for these roles

  • Perform Stage Management / MC duties at venues, or assist the Stage Manager / MC
  • Meet and greet performers
  • Keep venue tidy
  • Work with sound engineers to ensure program runs to time
  • Work with the festival committee regarding program changes, festival announcements.

Resource Management, Waste Recovery and Tidy Teams (Friday 6th November through to Sunday 8th November)

  • Clear tables and keep grounds clean, including camping areas
  • Advise patrons of correct waste disposal when required
  • Collect green waste for distribution after festival
  • Monitor bins, empty and hand-sort under direction of the team leader
  • Monitor toilets and amenities, restock provisions if needed
  • Alert team leader of any issues concerning the site.

All information and guidance needed to fulfil your role, as well as points of contact and general expectations of volunteers, will be provided before the festival.

VOLUNTEER CODE OF CONDUCT

  • Volunteers are not to be intoxicated during their shifts, nor are they permitted to consume intoxicants during their shifts
  • Volunteers are to respect the volunteers, performers and team leaders regardless of beliefs, race, gender identity, sexuality, etc
  • As representatives of the festival, volunteers are to conduct themselves in a manner that is approachable and friendly
  • Volunteers are encouraged to take their role seriously and be aware of procedures in the event of an issue or incident
  • Volunteers are expected to communicate effectively with fellow volunteers and team leaders.

TERMS OF AGREEMENT

  • I agree to abide by the Festival’s Code of Conduct;
  • I agree to carry out my volunteer tasks according to the schedule provided;
  • I agree to contact the Volunteer Coordinator as early as possible if circumstances prevent my commencing a shift;
  • If I breach the Code of Conduct, I acknowledge that I may be relieved of my duties and be escorted from the site, and that such conduct could affect my ability to volunteer in future.

WORK PLACE HEALTH AND SAFETY 

The team at Majors Creek Festival highly value our volunteers and their wellbeing. In the interest of harbouring a safe space for our vollies we have created a user-friendly information sheet. The text below will assist you in understanding the responsibilities and expectations of ALL our volunteers on site. The duties of workers are based on taking reasonable care for the health and safety of yourself and others, something you should already be practicing day-to-day in all your volunteering activities. 

Majors Creek Festival Inc. must make sure you are as safe as possible while you are volunteering, but as a volunteer you must: 

  • take reasonable care for your own health and safety
  • take reasonable care to ensure you don’t affect the health and safety of others 
  • carry out your tasks in a safe way 
  • follow the reasonable work health and safety instructions given to you by your team leader 
  • co-operate with the reasonable policies and procedures of the organisation you volunteer for that relate to work health and safety.

Reasonable care is what a reasonable person would do in the circumstances, considering: 

  • your role
  • your knowledge and the information available to you
  • your skills, qualifications and available resources
  • the consequences to health and safety of a failure to act in the circumstances.

Taking reasonable care is not hard. Just do the things outlined above and talk to your team leader or the Volunteer Coordinator if you have any concerns about your health and safety or that of others in relation to your work. 

In addition to physical wellbeing, bullying is a health and safety concern and will not be tolerated. If you experience or witness bullying, you are strongly encouraged to be an active bystander and speak up. If this is not a reasonable option, we ask that you please contact the Volunteer Coordinator.

If you have any concerns at all about  your physical and mental wellbeing, you are advised to contact your team leader, or the the Volunteer Coordinator if this is not possible, either in person or at majorsvolunteers@gmail.com.

Your team leader will provide you with an induction, including team-specific information. This may include (but is not limited to) tool-box meetings, induction packages, information sheets, correct work gear guidelines, etc.

Our festival has experienced years of seamless volunteer activity, and as a result we place great confidence in the sound judgement of our volunteers. We trust our 2026 volunteers will uphold the festival’s integrity. If you would like to read more, further information can be found here. https://www.safeworkaustralia.gov.au/book/essential-guide-work-health-and-safety-volunteers#what-doyou-need-to-do-as-a-volunteer 

Please acknowledge that you have read and understood this document on your volunteer application form and don’t forget to have a safe and HAPPY festival!

APPLY HERE